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Safety and Information
FREE Meter sets and Gas Lines We believe that having you as a natural gas customer is the goal, because our customers make us a company. When you apply for natural gas service, whether you are a new construction or you are a conversion, if we have gas service within 250 feet minimum, we will extend the service to you and set your meter for FREE. If your home is further than that, our knowledgeable staff can work with you to provide you service at a minimal cost. Your plumber will then pull a permit to tie into the meter and call us and you will have safe, clean, efficient, natural gas to your home that costs less than any other energy fuel and that's a fact. 24 Hour Emergency Service We are available for you twenty four hours a day, seven days a week, even on holidays. Our staff is constantly training and acquiring certifications that ensure that you, the customer, receive the absolute best and top of the line employees to take care of you when you need it, should you need it. Pewww...What's that Smell? We add a harmless odorant to natural gas because it is odorless and colorless so you will know when they may potentially be a leak. IF you should smell "rotten eggs" checks your pilots, make sure appliances are turned off, open your doors and windows and call us. How to Read Your Meter On your gas meter, refer to the four large dials. Read the dials from left to right, and write down the lowest number the hand of each dial has passed. That gives you the current reading on your meter. To determine how much gas you've used, subtract the previous month's reading, shown on your bill, from the current reading.
Important Information Safety Information for Your Community Important Information for Emergency Officials and Planning and Zoning Personnel Important Information for Public Officials and Planning and Zoning Personnel |
Call 811 Before You Dig
Municipalities, pipelines, gas distribution, telecommunication, water and electric companies have underground facilities everywhere in New Mexico. The approximate locations of Company Pipelines are generally marked with line marker posts and signs. However, company personnel shall determine the exact location of Company Pipelines. We also want to protect the Company’s Pipeline from damage by outside force and minimize disruption of service to our customers. The facility owners will either clear the facility if no underground utilities are present, or they will mark any underground lines within two working days using the standard APWA marking colors. These marks are good for ten working days. If your dig is delayed and you will need more than ten working days to complete your work, then you should call 811 again at least two working days before you dig so that the lines can be re-marked.